Are you facing the problem of your AfterShokz not charging? If yes, you’re not alone. Many AfterShokz users have reported this issue, and it can be frustrating to deal with. The good news is that there are some simple tips you can try to fix this problem. In this article, we will explore the reasons why your AfterShokz are not charging and provide some solutions to help you get back to your music.
AfterShokz Headphones
AfterShokz headphones are known for their high-quality sound and unique design. They are popular among athletes and fitness enthusiasts because of their open-ear design that allows them to listen to music while being aware of their surroundings. However, like any other electronic device, AfterShokz headphones can also encounter issues. One of the most common problems users face is the headphones not charging. If you’re facing this issue, don’t worry; there are some easy fixes you can try before contacting customer support.
Understanding the Problem
Before we jump into the solutions, let’s take a look at the possible reasons why your AfterShokz headphones are not charging.
Battery Problems
The most common reason for AfterShokz headphones not charging is a battery problem. If the battery is completely drained, it won’t charge, and you won’t be able to turn on your headphones. Another possible issue is that the battery may have reached the end of its life and needs to be replaced.
Charging Cable Issues
Another reason your AfterShokz headphones may not be charging is due to issues with the charging cable. If the charging cable is damaged, frayed, or broken, it won’t be able to transfer power to your headphones.
Hardware Problems
If you have ruled out battery and charging cable issues, then the problem may lie with the hardware. There could be issues with the charging port or other hardware problems that prevent your AfterShokz headphones from charging.
Tips to Fix AfterShokz Not Charging Issue
Now that we have a better understanding of the possible reasons for the charging issue, let’s dive into some tips to fix it.
Check the Charging Cable
The first thing you should do is check the charging cable. Make sure it’s not damaged, frayed, or broken. If it is, try using a different charging cable. You can also try using the charging cable with another device to see if it’s working correctly.
Use a Different USB Port or Wall Adapter
If the charging cable is fine, try using a different USB port or wall adapter to charge your AfterShokz headphones. Sometimes the issue could be with the power source, and using a different one can solve the problem.
Reset Your Headphones
If your AfterShokz headphones are still not charging, try resetting them. To do this, turn off your headphones and hold down the multifunction button and volume up button for 5 seconds. Release the buttons, and your headphones should restart.
Check the Battery Status
If your AfterShokz headphones are still not charging, check the battery status. Connect the charging cable and wait for 10-15 minutes to see if the battery icon appears on the headphones. If it does, leave your headphones to charge until the battery is full.
Clean the Charging Port
Sometimes, dirt, debris, or dust can accumulate in the charging port, preventing your AfterShokz headphones from charging. Use a soft-bristled brush or toothbrush to clean the charging port gently. Be careful not to damage the port while cleaning.
Replace the Battery
If you have tried all the above tips and your AfterShokz headphones are still not charging, it’s possible that the battery has reached the end of its life and needs to be replaced. Contact customer support to find out if they can help you with the battery replacement process.
Contact Customer Support
If none of the above tips work, it’s time to contact AfterShokz customer support. They will be able to guide you through the troubleshooting process and help you fix the issue.
FAQ’s About AfterShokz Not Charging
Why won’t my AfterShokz headphones turn on?
If your headphones won’t turn on, it could be due to a battery issue. Try charging your headphones and see if that solves the problem.
How long does it take to charge AfterShokz headphones fully?
It usually takes about 2 hours to charge AfterShokz headphones fully.
Can I charge AfterShokz headphones with a power bank?
Yes, you can charge AfterShokz headphones with a power bank, as long as the power bank has a USB port.
Why is my AfterShokz charging slowly?
If your AfterShokz headphones are charging slowly, it could be due to a low power source or a faulty charging cable.
Can I replace the battery in my AfterShokz headphones?
Yes, you can replace the battery in your AfterShokz headphones. Contact customer support for more information.
How do I know if my AfterShokz is charging?
To check if your AfterShokz headphones are charging, look for a small LED light on the device. When you plug in the charging cable, the LED light should turn red or orange to indicate that the headphones are charging. Once the headphones are fully charged, the LED light will turn green.
What is the battery life of AfterShokz?
AfterShokz is a brand of bone conduction headphones that are known for their long battery life. The exact battery life of AfterShokz headphones can vary depending on the specific model and usage, but most models typically offer around 6-8 hours of continuous playback time on a single charge.
Conclusion
If you’re facing the problem of your AfterShokz headphones not charging, try the tips mentioned above before contacting customer support. Check the charging cable, use a different power source, reset your headphones, check the battery status, clean the charging port, or replace the battery if necessary. With these simple tips, you can quickly fix the issue and enjoy your music on AfterShokz headphones again.
